Part IV – Interviews

“When my husband and I began working with Team Lally, we thought we were in an impossible situation. We had been working with our then current realtor for more than a year and to no avail. The short sale on our condo proved to be too much for her. Three failed contracts later, we were finally referred to Team Lally. At this point in the process, we were very disappointed and a skeptical.

To our surprise we were greeted with smiling faces and reassuring words by Adrienne Lally and Attilio Leonardi, however, I still remained skeptical. Then we were introduced to Howard, an Agent with Team Lally. From the start he was professional and extremely efficient and patient. He worked day and night and made me feel we were Team Lally’s only clients. I would honestly have so much anxiety with our short sale and yet every time I spoke with Howard I was put at ease. It took six months to close, but it was to no fault of our Realtors but due to our Mortgage Company (GreenTree) dragging their feet and playing hardball. The entire process was made easy with Team Lally steering us. Howard’s communication and explanations in all of this is what made it straightforward. Whether via email or telephone, I felt informed of the whole process. Again, I honestly at one point thought we were his only clients. Thank you Howard. Team Lally is EXCELLENT! They used every avenue to promote our property, from the internet like Zillow and Trulia to mailings to magazines. They took a disappointing …

“As first-time home buyers, I couldn’t have asked for a better realty than Team-Lally!

Three months prior to moving to Hawaii from the mainland, we began our search online by looking at pictures and viewing videos of current listings in Kaneohe and Kailua. We were so fortunate to have Team Lally as our agent. Team Lally was knowledgeable, patient, and honest; they even went out of their way to record videos of a few homes. Via e-mail and over the phone, they addressed all my questions and concerns. By the time we arrived, we were so well prepared and closed on the house we wanted in no time! If we buy or sell again, we are definitely calling Team Lally”  

“I purchased my home as a single woman nearly 10 years ago in what I call a “big girl moment”.  I improved it over the years, and then decided to move home to the mainland to be closer to  my family. I was referred to Team Lally, and much differently than other agents I was referred to, they called me immediately, providing a full scope of their services, which is impressive. I liked the fact that they had me meet them in their office, outside the potentially emotional environment of my home. This is business, after all! My home was first shown on June 10 and closed at a handsome price on August 30. Wow. These guys communicate regularly by phone, provide excellent service via email and while closing the sale I experienced the best possible service. Were I to contemplate moving back to Hawaii, Team Lally would be my first call!”

“Mrs Lally was very aggressive with advertising and putting our home out there. She sold our house 5 days after listing. Wow! We were excited and very impressed with her quick sale. We will definetly use her services again when we sell our next home.”

“The pros of Team Lally simply cannot be surprised in the real estate world. They have done and seen it all. I was astounded and relieved to see them address all my concerns and even accurately predict what would happen next. The mark of a true professional is to be so in tune with your chosen field that to a lay person like me, it looks like magic!”

“Adrienne helped my husband and I purchase our first home and we can’t say enough about how wonderful she is! Being first-time homebuyers, we had a lot of questions and Adrienne was there with us through every step of the way. From beginning to end, her advice and expertise was invaluable and we couldn’t be happier with the results. She absolutely has our recommendation!”

Sold a Condo home in 2013 in Kapolei, HI.

• Local knowledge: 5 STARS
• Process expertise: 5 STARS
• Responsiveness: 5 STARS
• Negotiation skills: 5 STARS

I walked away from my property three years ago and assumed that it would get foreclosed upon or just disappear….Three years later I was contacted by a tenant that was being rented the condo from a company that was operating illegally and claimed to have ownership of it….I contacted Team Lally and they were able to navigate these very difficult waters: me not having paid my mortgage for three years, a company claiming ownership, the condo association not happy because they were not paid for three years…Team Lally worked through all of this to complete a short sale of the property and I paid virtually nothing…I worked with other real estate companies in the past and Team Lally blows them away, I would highly recommend them for all your real estate needs

View this testimonial: http://www.zillow.com/profile/Team-Lally/Reviews/

“My husband and I worked with Cherie Fikani. Amazing customer service. She was always available to answer questions in person, emails, texts and phonecalls. My husband and I never had to wait on a response or ask for an update. She was always well prepared.I like that she was patient… understanding even. She listens to the specifics and works with us on it without rushing us through. This experience could have been a scary ride but Cherie made sure nothing takes away the excitement of buying a home.

Mahalo Nui Mrs. Fikani I would most definitely recommend TEAM LALLY to family and friends.”

“Loved working with them! They completely understood the Military lifestyle and our needs and concerns! They were there to answer every question and help us work out any issues that came up resulting in an Excellent Sales Experience!”

“Team Lally did a wonderful job selling our home and answering all of our questions and concerns! Howard and Christopher have been there for my every need even after the sale of my home! A wonderful crew over there!”