Uh Oh! How Can We Improve?
When Team Lally doesn’t meet your expectations, it means we didn’t meet our expectations. We are very sorry to hear that you didn’t have an amazing experience, can you please let us know how we could have of done better?
Step 2. Tell Us How We Can Improve Our Services
“When it comes to Team Work, Team Lally is the best!. Great communication and customer service. Adrianne and Attilio kept us updated during the entire process of selling our home. The entire helped us through the process and gave us great advice. Thank you Team Lally!!!”
“We found Team Lally a credit to us and our Family. They were professional, up to date, honest, helpful and willing to help in anything. They began to help us find a house in 2011. With up to date data and phone calls, emails and appointments, we were able to find our perfect house within a few months. Now we look at Team Lally as Friends. They were not only professional but they took the time out to get to know the family and help us with all they could. Thank you Team Lally again.”
“When it was time to sell our family vacation property we interviewed many people. Team Lally has amazing marketing which draws buyers from all over the United States and even the world. They had the property sold for a great price in a reasonable timeframe plus they had fabulous staff who took the time to keep all of our family informed throughout the entire process. I can’t say enough good stuff. Call them!”
The Jackson Family
“Team Lally embraces the team concept while staying professional. They were totally accessible, day or night, and they supported me through a very stressful process. Communication is key and Team Lally understands this completely.”
“We had a friend that asked who could help their move to paradise. It sounds cool however they were stressed. After making a couple of calls, I knew who they needed to call. Team Lally exceeded their expectations and after the first call the stress level went way down. Thanks for your help. We can’t wait to make our visit and give you a hug in person.”
“Team-Lally Rocks! It’s great to be considered a part of the Team-Lally family! After 13 years away from Hawaii, and looking for a house on the Ewa plain, we hooked up with a Team Lally realtor who was showing a house that we visited. Throughout the buying process, the knowledgeable staff addressed any problems that we encountered and concerns that we raised. We left the process feeling that our interests were properly represented and protected. This is the very thing that we expect from my realtor and weren’t disappointed. Our relationship didn’t end there. Through customer appreciation events (great food and prizes), newsletters and other resources, we stay connected. Also, if we have a question about market trends or need a contact for everything from a mortgage broker for refinancing or a plumber, we send an email or pick up a phone for a quick response—in practice, this team is really a network of businesses that work well together to meet the many needs of the customer. This is what the relationship between customer and realtor should look like, but seldom does. If we buy or sell again, we know who we’re calling—Team Lally! Joe & Tammy Waligura.”
“Awesome experience with TEAM LALLY! We sold the home faster than expected with professional service from TEAM LALLY. I’d recommend their services to anyone coming or going to Hawaii! The team concept was what sold us on the service they could provide. It’s nice to know that every aspect of the process is covered by people who specialize in that area. Buying Agents just focus on the buyers, Listing Agents just focus on selling your home and understanding the market at the time, processing agents become your main contact after you are “under contract” for specialized customer service. Howard was very responsive with all our questions, it was as if he never left the office! Thanks TEAM LALLY!”
“Team Lally helped me with the shortsale of an underwater, upsidedown mortgage. I am so glad I found them. Thanks.”
“My esperience working with Team Lally was outstanding! The entire team collaborated with me, even though I was 12 time zones away! Working together, we were able to focus my search on the selected properties during my inital 8 day visit to Oahu. Team Lally helped me understand the local market, while listening to, and addressing my concerns all along the way! The outcome was the right house, at a great price! We even closed on the property before my final arrival on island! My thanks to all! Team Lally is truly a customer focused team!”
“Team Lally did a wonderful job selling our home and answering all of our questions and concerns! Howard and Christopher have been there for my every need even after the sale of my home! A wonderful crew over there!”